Looking to Open a Cell Phone Repair Store in Austin, TX

What You're Actually Opening

You're not launching just another generic phone shop in Austin. You're opening a real Total Wireless store—a branded, authorized location backed by Prime Media Wireless, the official Total Wireless Master Agent and proud winner of the 2026 Master Agent Award – Growth Champion (Total Wireless / Verizon Value). That recognition isn't window dressing—it means we grew faster and executed better than any other master agent in the network, and we're bringing that same playbook to Austin.

Here's the model: You open a full Total Wireless retail store with all the activations, plans, and devices customers expect. Then you add an in-house repair bench and accessory wall. Now every person who walks in is a revenue opportunity—whether they need a new line, a cracked screen fixed, a case, or all three. Repair services aren't a side hustle; they're a profit center that keeps foot traffic high and margins strong while the wireless side builds your recurring base.

And this isn't a one-store dead-end. Prime Media Wireless is built to help you scale. Once your first Austin location is humming, we help you open store two, then three. Multi-location ownership is the path to real wealth in this business, and we've designed every system—from operations to marketing to supply chain—to support that growth.

How Prime Media Wireless Helps You Build & Expand

We don't hand you a franchise packet and disappear. You get a full-stack partner from day one through store ten:

• US-based support team that picks up the phone and solves problems in real time
• Hands-on launch support—site selection guidance, build-out coordination, and a GO-live plan
• Wholesale device pricing so your margins stay competitive and your inventory turns fast
• Total Wireless signage, fixtures, and POS systems that make your store look and feel like the real deal
• Staff training programs covering sales, activations, repair intake, and customer service
• Co-op marketing support and local advertising to drive foot traffic from day one
• Opening incentives where available, plus ongoing promotion support as you grow
• Expansion roadmap—we help you replicate success across multiple Austin-area locations

You're not buying a job. You're building a portfolio of high-margin retail locations in one of the country's fastest-growing metro areas, with the infrastructure and expertise of the top-performing master agent in the Total Wireless system behind you.

Ready to open your first Total Wireless + repair store in Austin? See the full Austin opportunity breakdown and connect with our team here.