Step-by-step guide
How to Open a Total Wireless Store
Everything you need to become a Total Wireless dealer — the steps, requirements, documents and timeline — from Prime Media Wireless, the #1 Growth Total Wireless Master Agent.
6 steps to open your Total Wireless store
- 1
Talk with our team
Book a free call. We learn your goals, budget and the market you want, and tell you which ready-to-go stores are available near you.
- 2
Apply to become a Total Wireless dealer
Fill out the dealer application. We review it and guide you through the Total Wireless and Verizon approval and background check.
- 3
Pick the right location
We help you choose a spot with strong visibility and foot traffic, or move you into one of our ready-to-go stores.
- 4
Set up your store
Fixtures, signage, layout, inventory and point-of-sale. We help you build a clean, professional Total Wireless store.
- 5
Get trained
Hands-on training for you and your staff on plans, activations, devices, sales and daily operations.
- 6
Open your doors
Grand-opening support and marketing to bring in your first customers, then ongoing field support and live sales tracking in your dealer portal.
Requirements to become a Total Wireless dealer
- Live in or near the market where you want to open
- Available investment capital for the store build-out and inventory
- A business entity (LLC or corporation) and business bank account
- Pass the Total Wireless / Verizon background check
- Agree to sell Total Wireless exclusively in the store
- Strong customer service skills — no wireless experience required
Documents you'll need
- Business license / entity documents
- Valid driver's license
- Photos of your store or proposed location
- Voided check for ACH payments
- EIN / tax ID
Skip the build-out: ready-to-go stores
We have stores ready to go in several states. Contact us and we'll tell you what's available in your area.
Every state. Every city.
We can help you open anywhere in the U.S.
Whether you're opening your first Total Wireless store or your tenth, we have a path that fits.
Open a new store
Start from scratch in any city, with help choosing the location.
Convert your store
Already run a phone or retail store? Convert it to Total Wireless.
Ready-to-go stores
Step into a pre-built store we already have available.
Grow to multi-store
Add locations as you grow — we scale with you.
69+ stores launched
A proven store-launch track record — and more on the way.
30–35 day typical setup
Our step-by-step launch process gets you open faster.
Nationwide reach
Support in every state and every city we serve.
Dealers come first
Our dealers are our #1 priority
Everything we build is designed to help you grow your business — with strong daily sales today and long-term residual income for years to come.
Seamless POS integration
Your point-of-sale connects with our systems, so sales and activations flow through without double entry.
Automated inventory tracking
Stock updates as you sell, so you always know what's on the shelf and what to reorder.
Daily sales & long-term residuals
Earn on every day's sales and build residual income that keeps growing month after month.
Support at your fingertips
Find answers anytime in the dealer portal, or talk with our industry veterans when you need a hand.
Round-the-clock activation help
Activation issue at 9 AM or 9 PM? Get immediate troubleshooting, any time of day.
Dealer support & technology
Real people and real tools behind every store
Most master agents hand you a contract. We give you a team and a dealer portal built for growth.
Field reps
On-the-ground reps who visit and coach your stores.
Office staff
A team ready to talk with new dealers every day.
Real-time helpdesk
Escalate or resolve store issues in real time.
In-house development team
We build and improve the tools our dealers use.
Your dealer portal includes
Dealer dashboard
Sales reporting & store rankings
Knowledge Base
Training
Hiring help through our Careers page
Marketplace
Dealer marketing & customer growth
We help customers find your store
Visibility drives activations. We put marketing support behind every store we launch.
Local SEO support
A Google-ready store page with photos, hours, directions, reviews and events for every store.
Grand-opening & event campaigns
We plan launch and community events and post them on your store page.
Digital advertising assistance
Help with local digital ads to bring nearby customers in.
Customer acquisition resources
Promotions, signage and tools that turn traffic into activations.
Awards & Recognition
Recognized as the #1 Growth Master Agent
Awards and industry recognition earned by Prime Media Wireless.
Master Agent Award — Growth Champion
#1 in growth among Total Wireless Master Agents
Awarded to Prime Media Wireless in recognition of significant nationwide expansion, aggressive field-support investment, and industry-leading pace onboarding multi-store operators onto the Total Wireless network.
How to open a Total Wireless store: FAQ
How do I open a Total Wireless store?+
Partner with an authorized Total Wireless Master Agent like Prime Media Wireless. You book a call, apply, get approved, choose a location (or a ready-to-go store), set up the store, complete training and open. We guide every step.
How do I become a Total Wireless dealer?+
Submit the dealer application with Prime Media Wireless. We review it, help you through the Total Wireless approval and background check, and onboard you as an exclusive Total Wireless retailer.
Do I need wireless experience?+
No. We provide training for you and your team on plans, activations, devices, sales and operations.
How much does it cost to open a Total Wireless store?+
It depends on the market, the size of the location and whether you take over a ready-to-go store. On a free call we walk you through the real numbers for your area.
How long does it take to open?+
Timelines depend on approvals and location. Ready-to-go stores can open much faster than a new build-out.
Do you have stores ready to go?+
Yes. We have stores ready to go in several states. When you contact us we'll tell you what's available in your area.
What is a Total Wireless Master Agent?+
A Master Agent is authorized by Total Wireless (Verizon Value) to recruit, onboard and support dealers. Prime Media Wireless is recognized as the #1 Growth Master Agent.
What documents do I need?+
Usually a business license or entity documents, a driver's license, photos of the store, a voided check for ACH and your EIN.